oz365 Privacy Policy

1. Introduction and Scope

oz365bet.cam ("oz365", "we", "our") is an online entertainment and betting platform serving users in Bangladesh. This privacy policy applies to all services provided through the oz365bet.cam website and associated mobile applications.

By using oz365's website or services, you consent to the collection and processing of your personal information as described in this privacy policy. This policy should be read together with our Terms and Conditions, as both documents together form the legal framework governing the relationship between you and oz365.

This policy applies to:

• All registered members of oz365bet.cam
• Anyone visiting the oz365 website
• Users of the oz365 Android or iOS app
• Anyone taking part in any oz365 service

2. Information We Collect

oz365 collects only the information necessary to operate and improve its services. No unnecessary or excessive information is requested.

2.1 Information Collected at Registration

• Full name (in Bengali or English)
• Date of birth (for age verification — confirming 21+ age)
• Email address
• Mobile number
• Preferred currency (Bangladeshi Taka — ৳)
• Username and password (stored in encrypted form)

2.2 Information Collected for Account Verification

• Copy of National ID (NID) or passport
• Mobile banking account details (bKash, Nagad, Rocket or Upay number)
• Proof of address (if required)

2.3 Information Collected Automatically During Use

• IP address and device information
• Browser type and operating system
• Time spent on the platform and pages visited
• Transaction history (records of deposits, withdrawals, and bets)
• Session data and login activity

2.4 Information Collected Through Support Contact

Messages you send when seeking support via live chat or email may be recorded. This information is used to improve service quality and resolve complaints.

3. Purpose of Data Collection

oz365 uses your information for the following purposes:

1. Account management: Completing the registration process, verifying identity, and ensuring account security.
2. Payment processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and maintaining transaction records.
3. Service delivery: Running gaming, betting, bonus, and VIP features.
4. Customer support: Resolving issues, handling complaints, and answering user queries.
5. Security and fraud prevention: Detecting unusual activity and keeping accounts secure.
6. Legal compliance: Meeting applicable laws and regulations.
7. Service improvement: Analysing user experience to improve the platform.
8. Relevant communications: Sending important updates, security alerts, and information about offers.

4. Legal Basis for Data Processing

oz365 processes your personal data on the following legal bases:

4.1 Contractual Necessity

Processing data is necessary to fulfil the service agreement between you and oz365 — for creating accounts, processing payments, and running gaming services.

4.2 Legal Obligation

Data is processed to comply with anti-money laundering requirements, identity verification, and other applicable legal provisions.

4.3 Legitimate Interests

On the basis of oz365's legitimate business interests in preventing fraud, maintaining service security, and improving the platform.

4.4 Consent

Your data is used for marketing communications and optional services on the basis of your explicit consent. You may withdraw this consent at any time.

5. Cookies and Tracking Technologies

oz365bet.cam uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: For maintaining login sessions, security verification, and the payment process.
• Functional cookies: For remembering your preferences, language settings, and personal customisations.
• Analytics cookies: For analysing platform usage to improve services.

5.2 Cookie Control

You can control or disable cookies from your browser settings. However, disabling certain essential cookies may mean that some parts of oz365's service do not work correctly.

6. Data Storage and Security

oz365 uses industry-standard technology and practices to protect your data.

6.1 Technical Security

• SSL encryption: All data transmitted between the website and servers is protected by SSL technology.
• Data encryption: Stored sensitive data — in particular passwords and financial information — is kept in encrypted form.
• Access controls: Only authorised staff can access data, and only to the extent required.
• Security monitoring: Unusual system activity is monitored 24 hours a day.

6.2 Data Retention Period

All relevant data is retained while an account is active. Even after an account is closed, data may be retained for a defined period to meet legal obligations and resolve disputes.

6.3 Response to Data Breaches

If a security breach occurs and there is a risk that your data has been affected, oz365 will notify you and the relevant authorities as quickly as possible.

7. Sharing Data with Third Parties

oz365 does not sell your personal data to third parties for commercial purposes. However, limited data sharing may occur in the following cases:

7.1 Payment Providers

Information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant mobile financial service providers. These providers are governed by their own privacy policies.

7.2 Game Providers

Minimum necessary information may be shared with game and live casino providers — including Pragmatic Play, PG Soft, Evolution, JILI, and Spribe — for the purpose of running services.

7.3 Legal Authorities

Required information may be provided in response to court orders, legal processes, or valid requests from government authorities.

7.4 Business Transfers

In the event of a business merger or transfer, your data may pass to the relevant party; however, the new company will be required to comply with the terms of this privacy policy.

8. Your Rights

As a member of oz365, you have the following rights regarding your personal data:

• Right to access: The right to know what information oz365 holds about you.
• Right to rectification: The right to request correction of inaccurate or outdated information.
• Right to erasure: The right to request deletion of your data in certain circumstances (subject to legal obligations).
• Right to object: The right to object to marketing communications and optional processing.
• Right to data portability: The right to receive your data in a structured, commonly readable format.
• Right to withdraw consent: The right to withdraw consent at any time for consent-based processing.

To exercise these rights, contact the oz365 support team via live chat or email. To learn more about responsible gaming, read our Responsible Gaming Guidelines — which also describe account limits and self-exclusion options.

9. Protection of Minors

oz365 strictly follows a 21+ age policy. Registration or use of the service by anyone under 21 years of age is strictly prohibited.

Through date-of-birth verification at registration and the KYC (Know Your Customer) process, oz365 ensures that all members are of legally permitted age. If oz365 holds data relating to any minor, it will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects that their child is using oz365, please contact the support team immediately.

10. Policy Changes

oz365 may update this privacy policy when necessary. For significant changes, a notice will be published on the website and registered email addresses may be informed.

Continued use of oz365 after an updated policy is published means you have agreed to the new policy. For general questions about our services, bonuses, and terms, visit the FAQ section.

11. Contact

If you have any questions, requests, or complaints about this privacy policy, contact the oz365 support team:

• Live chat: Available directly on oz365bet.cam, 24/7
• Email: [email protected]

Support is available in both Bangla and English. We try to respond as quickly as possible.